Privacy Policy

    Last updated: January 1, 2025

    1. Introduction

    Stamp IQ ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our event accreditation and credentialing platform.

    2. Information We Collect

    We may collect the following types of information:

    • Personal Identification Data: Name, email address, phone number, and job title provided during registration or contact forms.
    • Organization Data: Company name, address, and billing information.
    • Event Data: Guest lists, attendee details, accreditation records, badge information, and zone access logs.
    • Technical Data: IP address, browser type, device information, and usage analytics collected automatically.
    • Communication Data: Messages, support tickets, and feedback you send us.

    3. How We Use Your Information

    • To provide, operate, and maintain the Stamp IQ platform and its features.
    • To process event registrations, generate badges, and manage zone access.
    • To communicate with you regarding your account, support requests, and service updates.
    • To improve our platform through analytics and user feedback.
    • To comply with applicable legal obligations.
    • To prevent fraud and ensure the security of our services.

    4. Sharing of Information

    We do not sell your personal data. We may share information with:

    • Service Providers: Third-party vendors who assist us in operating the platform (e.g., cloud hosting, payment processors) under strict confidentiality agreements.
    • Legal Authorities: When required by law, court order, or governmental regulation.
    • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

    5. Data Retention

    We retain your personal data for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Event data is retained for the duration of the event and a reasonable period thereafter for reporting purposes.

    6. Data Security

    We implement industry-standard security measures including encryption, access controls, and regular security audits to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

    7. Your Rights

    Depending on your jurisdiction, you may have the right to:

    • Access the personal data we hold about you.
    • Request correction of inaccurate data.
    • Request deletion of your data ("right to be forgotten").
    • Object to or restrict certain processing of your data.
    • Data portability — receive your data in a structured, machine-readable format.

    To exercise any of these rights, contact us at stampiq@lifestamp.co.uk.

    8. Cookies

    We use cookies and similar tracking technologies to enhance your experience. Please refer to our Cookie Policy for full details.

    9. Children's Privacy

    Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.

    10. Changes to This Policy

    We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of the platform after changes constitutes acceptance of the revised policy.

    11. Contact Us

    If you have any questions about this Privacy Policy, please contact us: